An example of our Spain luxury private tours planning process, questions and answers

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An example of our Spain luxury private tours planning process, questions and answers

An example of our Spain luxury private tours planning process, questions and answers:
Thanks for you email, questions and lovely special request for a most romantic day for your anniversary
Please note that we’d be delighted to have your business if you decide to book with us. We did not understand that was yet the case.
Kindly allow me to answer your queries in detail below:
1)    Payment:  To be fair let’s note our pricing is much better than a leading American agencies in NYC. Here you’ll see you can pay over $22,000
This is why for 2019 we will increase our prices and hire more staff as needed to keep our trip support very high.
We understood from your email that you wanted to think about it and wait until December to make the confirmation payment.  That is why we did not yet send you the invoice with secure payment link. Should we send this now?    We also do not like to appear to pressure anyone for payment.
2) Trip support & quality control:  Jim let me assure you that dedicated oversight with our customers trip details and daily concierge service + 24/7 emergency contact is a standard part of our work. This is handled by our very able bilingual Spain travel agency planning team not by Dan and I. Would you like to speak to more past customers?
3) Priority Service: Please note we must give priority service to paying customers not new prospects who may or may not book a trip. We do feel like you are serious but many people just want to milk us for ideas and then disappear. I’m sure this happens in other fields of business.
4) Pricing per day:  The daily price is just an average figure, not an absolute. This is becuase some days expenses are much higher than others. The transfers to and from Ronda are among the longest and so add cost. Again our pricing much better than the leading American agencies in NYC where you can pay over $22,000 for a 14 day trip.
 5)    5 & 4 star hotels:  
 in the spectacular ancient tiny clifftop town of Ronda: At present there are no 5 star hotels and no ideal land available to build. So the best option in this charming town is the stately ideally-located clifftop Parador de Turismo. We reserve the best rooms and our customers have been happy with it although it wont likely be ones fav hotel. Alternatively, we could program a half day there and then transfer you on to the next stop with a 5 star hotel.
In Seville our customers have loved our choice, the boutique luxury property ________.
 This is the highest rated luxury hotel in town according to TripAdvisor compared to the 5 stars. The only thing that is not 5 star is the number of rooms and even our most affluent customers have loved it.
In Seville, we can also offer the large 5 star Hotel Colon or charming Hotel Palacio de Villapanes at the same rate. Or the famous and expensive Alfonso XIII which is known for amazing public areas but smallish rooms because it was designed in the 1920s. There is a small surcharge here.
Bottom line with hotels, your trip is about your preferences so please advise and we can adjust
Look forward to your kind news.
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